Returns Policy of Santa's Friends

If you’re unsatisfied with products you purchased from The Children's House, you can return your item(s) as follows:

  • Items purchased online can be returned online within 14 days of purchase.
  • Items purchased online using PayPal must be returned online within 10 days of purchase.
  • You must have an original receipt or packing slip to complete your return.
  • Items must be unused.
  • Electronic products are guaranteed for 1 year.

Online returns

  • Please complete the enclosed return form and place it in the package you're returning.
  • For concrete information on returns, please contact us. Return methods vary by country.
When will I get credit for my return?

It takes 3 business days to process and credit all returns upon receipt of your returned item(s). Please note, it may take 5-10 business days for your return to arrive at our returns facility before it can be processed.